Returns & Exchanges
At Sewing Parts Online, we want you to be completely satisfied with your purchase. If a part doesn't fit or meet your expectations, you can return most items within 60 days of delivery for a refund or exchange.
Initiate Your Return
Log into your account and visit the Order History section to select the items you wish to return and generate a Return Merchandise Authorization (RMA) number.
Pack Your Items
Carefully place the unused parts in their original packaging, ensuring all manuals and accessories are included to avoid restocking fees.
Ship the Package
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Receive Your Refund
Once our technicians inspect the returned components, we will process your refund to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing